What You’ll Learn

• know the three classes of medicinal products, including general sale, pharmacy, and prescription-only medicines
• know what is meant by the term medication error
• understand the importance of preventing medication errors and their potential consequences
• know what factors may contribute to the occurrence of medication errors
• understand the different types of medication errors and how they can be prevented
• understand the principles of safe transport and storage of medication
• understand the importance of providing adequate information for patients
• understand the importance of individual professional responsibility in preventing medication errors, or preventing harm from medication errors
• understand the importance of reporting medication errors know the process that should follow the discovery of an error
• know what is meant by the term “controlled drugs” (or controlled medicine/medication/subst ances) and be aware of related issues
• know the additional safety measures that must be taken when prescribing, administering, and storing controlled drugs
• know the process involved in safe disposal of controlled drugs
• know how concerns can be reported